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Accessibility & Inclusion

“A profoundly safe container must first honour the physical body, granting the soul the absolute freedom to undertake its deepest work.”

True healing requires a space where every individual feels comprehensively held, seen, and structurally supported. At the TrueSelf Project™, our commitment to accessibility is woven into the very architecture of our practice, ensuring an unshakeable anchor for your journey.

The Digital Sanctuary

We have intentionally designed our digital space to be an intuitive, seamless experience, compatible with screen readers and assistive technologies. If you encounter any barriers as you navigate these pages, please share your experience with us. We will gladly adapt and provide the information in a format that works for you.

The Physical Container

Our therapies, events, and experiential workshops are held within carefully curated community and home-based spaces, and certain one-to-one modalities, such as Hypnotherapy, Inner Child Journey, and Neuro-Linguistic Programming (NLP), may also be offered online or at your own home, depending on what best supports your process. Because each of these spaces is different, the level of physical accessibility, including step-free access, seating, parking, and toilet facilities, varies from venue to venue. Before you book, we will share the specific accessibility details for the venue hosting your session or event, so that you can make an informed decision about whether it is right for you. For online sessions, please let us know in advance if you use any assistive technology, so that we can check our video-calling platform and any materials are compatible.

Because each body’s requirements are deeply unique, we invite you to connect with us prior to booking if you have specific needs regarding mobility, seating, diet, sensory environment, technology, or other physical accommodations. We will hold a supportive dialogue to ensure all reasonable adjustments are made, allowing your inner healer to emerge safely.

Ceremony, Scent, and the Sensory Environment

Some of our offerings, particularly within Ceremonial and Ritual Work, may include the use of scent and smoke, for example from palo santo wood or white sage, as well as other plant-based elements offered as part of a ceremony. Full information about these elements, including contraindications, is set out in the Terms and Conditions of Engagement.

These elements are entirely optional. You are warmly welcome to decline any or all of them without affecting your participation or the welcome you receive. If you have a respiratory condition, a sensitivity to smoke or strong scent, are pregnant, or simply prefer a fragrance-free environment, please let us know in advance, so that we can discuss the sensory environment for your session and make adjustments, such as additional ventilation, an alternative space, or omitting these elements altogether.

Working Together on Adjustments

We take seriously our responsibilities under the Equality Act 2010 to consider reasonable adjustments for disabled clients, and we aim to anticipate likely needs rather than wait to be asked. The adjustments we are able to offer will depend on factors such as the nature of the venue, the practicalities of the modality being offered, and the resources available to us. Where a particular adjustment cannot be made, for example because a home-based venue does not have step-free access, we will discuss alternatives with you, which may include a different venue, an adapted format, or an alternative appointment time.

Connect With Us

To discuss how we can structurally support your experience, please reach out to Hanna directly.

• Phone: 07824 859 282 (WhatsApp preferred)
• Email: contact@trueselfproject.co.uk

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Privacy & Confidentiality

“Profound transpersonal expansion requires a deeply secure foundation. Your privacy is the absolute boundary that allows your inner healer to safely emerge.”

At the TrueSelf Project™, we recognise that sharing your personal and medical history is an act of profound trust. Drawing upon over two decades of professional experience, we structure our data protection with uncompromising rigour. We hold your information as sacredly as we hold the energy of our physical spaces, creating an unshakeable anchor so your soul has the freedom to undertake its deepest work.

Who We Are

This policy is issued by True Self Project Group Ltd, company number 16747859, (referred to here as “we”, “us”, or “the TrueSelf Project™”), the data controller responsible for your personal information. We are registered with the Information Commissioner’s Office under reference ZC077549.

If you have any questions about this policy, or wish to exercise any of the rights set out below, please contact us:

• Email: contact@trueselfproject.co.uk
• Phone: 07824 859 282 (WhatsApp preferred)

The Foundation of Trust

To build a highly structured, profoundly safe container for your journey, we collect only what is strictly necessary:

• Essential Coordinates: your name, email address, phone number, and physical address, for seamless communication.
• Emergency Anchors: next of kin details, ensuring a complete, uncompromising web of physical safety.
• Medical Blueprints: questionnaires and consent forms required to ensure your biological and psychological suitability for all the modalities offered, including, where relevant to Ceremonial and Ritual Work, specific questions about eye conditions, any use of tobacco or nicotine, cardiac health, and current medications, so that any plant-based elements offered as part of a ceremony can be discussed safely with you in advance.
• Transactional Details: payment information, used solely to process your booking.
• The Digital Footprint: information collected through cookies and similar technologies when you use our website, as described under Cookies and Your Digital Footprint below.

Special Category (Health) Data and Your Explicit Consent

The medical information you share with us, including details of any physical, psychiatric, or psychological conditions, is classed in law as “special category data” and is given extra protection.

Before any session or event, we will ask you to complete a medical questionnaire. This questionnaire contains its own, separate consent statement, asking you to explicitly agree to the TrueSelf Project™ processing this health information for the purpose of assessing your suitability for the modality offered and ensuring your safety during it. This explicit consent is in addition to, and separate from, your general agreement to these terms when booking.

Where you choose to take part in any element of Ceremonial and Ritual Work involving the plant-based elements described in the Terms and Conditions of Engagement, the same medical questionnaire and explicit consent cover the additional health information relevant to those elements, such as eye conditions, tobacco or nicotine use, cardiac health, and current medications.

You are free to withdraw this consent at any time, although we may not be able to provide certain modalities to you if we no longer hold the health information needed to assess your safety.

Holding the Container

Your data serves one precise purpose: the structural integrity of your healing experience. We use it to organise and deliver our workshops flawlessly, ensuring that we, alongside any carefully selected co-facilitators or contracted practitioners holding space at your specific event, are fully aware of your unique medical landscape where this is necessary for your safety. It allows us to communicate vital information before and after the event, and guarantees we can reach your emergency contacts if ever required.

Where we use external providers to support our work, such as booking platforms, payment processors, or email services, these providers act on our instructions and under appropriate confidentiality and data protection agreements. They are not third parties to whom we “share” your data in the everyday sense; they are processors who help us hold the container.

How Long We Keep Your Information

We retain your personal and medical information for seven years from the date of your last engagement with us, reflecting standard accounting requirements and the time limits that normally apply to personal injury claims under English law. Where a longer period is required by our insurers, or by law, for example in connection with a safeguarding matter, we will retain the relevant information for that longer period. Once the relevant retention period has ended, your information is permanently and securely destroyed.

Where we hold records relating to a participant under the age of eighteen, we retain those records until their twenty-fifth birthday (or their twenty-sixth birthday if they were seventeen when our work together concluded), in line with standard safeguarding record-keeping practice, or for longer if a longer period is required by law or by our insurers.

Where Your Information Is Held

We take care to ensure that any organisations that store or process your information on our behalf do so securely. Where any of these organisations are based outside the United Kingdom, we ensure that appropriate safeguards are in place, such as the UK International Data Transfer Agreement or adequacy regulations, so that your information continues to receive a level of protection equivalent to that provided under United Kingdom data protection law. This includes any video-calling platform used for online sessions, for example Google Meet or Microsoft Teams, where these are based outside the United Kingdom.

The Absolute Boundary

Your medical and personal narratives are treated as strictly confidential. This is not merely an administrative policy; it is the structural framework of our therapeutic relationship.

All medical questionnaires are secured behind rigorous digital boundaries, accessible exclusively to our core facilitation team and, only when strictly necessary for your physical and emotional safety, our vetted co-facilitators.

Cookies and Your Digital Footprint

Our website may use cookies and similar technologies. Essential cookies, which are strictly necessary for the website to function securely, do not require your consent.

If we use any other cookies, for example for analytics or marketing purposes, we will ask for your consent to these through a cookie banner when you first visit the site, and you may withdraw this consent at any time through your cookie settings.

Children and Young People

Some of our modalities, such as Neuro-Linguistic Programming (NLP) or SandPlay® Therapy, may be offered to participants under the age of eighteen, where this is appropriate and agreed in advance. Where we work with anyone under eighteen, we collect the personal and health information described in this policy from, or with the involvement of, a parent or other person with parental responsibility, who will also complete the relevant consent forms on the young person’s behalf.

Depending on the young person’s age and the modality, a parent, guardian, or other appropriate adult will normally be present, or readily available, for the duration of the session.

We take our safeguarding responsibilities seriously. Hanna holds a criminal record check carried out as part of her Security Industry Authority (SIA) licence. Where we work with anyone under eighteen, this sits alongside the parental or guardian involvement and presence arrangements described above as part of our safeguarding approach.

Ceremonial and Ritual Work, including any of the plant-based elements described in the Terms and Conditions of Engagement, is offered only to participants aged eighteen and over. This applies regardless of any arrangements made for other modalities, and without exception where an element contains tobacco.

Your Sovereignty and Consent

You remain the sovereign author of your narrative. Under data protection law, you hold the right to:

• request access to the information we hold about you;
• ask us to amend, restrict, or erase your personal data, subject to overarching legal and safety requirements;
• request the transfer of your data to another provider; and
• withdraw consent where consent is the basis for our processing, as described above.

We will never share your information with third parties, beyond the processors and co-facilitators described above, without your explicit consent, unless compelled by law.

Should you ever feel your privacy has not been held to the highest standard, you have the right to lodge a complaint with the Information Commissioner’s Office.

• Organisation name: True Self Project Group Ltd
• Reference: ZC077549

By booking an event with the TrueSelf Project™, you consent to the collection and use of your information as described in this policy. Where we require your explicit consent for special category (health) data, this is sought separately, as described above. Where photographs or recordings are taken at group events as described in the Terms and Conditions of Engagement, you have the right to opt out, as explained there.

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Terms & Conditions of Engagement

Welcome to the TrueSelf Project™.

To ensure the integrity of this space, the following Terms and Conditions form the foundational architecture of our work together. By choosing to step into this sanctuary and booking any service, you align with these agreements.

I. The Ethos and Scope of Practice

The TrueSelf Project™ offers a bespoke tapestry of transformative modalities, workshops, and events designed to dismantle deeply rooted blocks, rewrite ancestral programming, and bypass the analytical ego to facilitate deep biological and cosmic healing.

This agreement applies broadly to all therapeutic modalities, sessions, and events offered under the TrueSelf Project™ umbrella. Please note that while our approach is designed for deep self-exploration and personal development, it is not a substitute for traditional medical treatment or clinical psychotherapy.

A full scope of offered modalities, to which these Terms and Conditions apply, is published on www.trueselfproject.co.uk.

Sessions and ceremonies are offered in person at our venues or other community spaces, at your own home, at Hanna’s practice space, or online by video call, depending on the modality and what best supports your process.

II. The TrueSelf Project™ Container and Process

Our spaces are meticulously structured to activate the natural inner healing intelligence of your psyche.

• The Structure: every session unfolds within a highly secure, intentional framework. Whether in a one-on-one trance state or a communal workshop, the facilitator acts as a steady witness and guide, holding a safe boundary so you can fully surrender to your inner process.
• The Journey: each modality offers a direct experience of expanded awareness or subconscious realignment. Every individual’s experience is unique, guided entirely by their own inner process.
• Energy Release and Processing: if you feel stuck or sense that your session is incomplete, gentle interventions or focused somatic release work may be used. This process is always led by you; the facilitator never directs it without consent, ensuring you remain in full control at all times.

III. Medical and Psychological Boundaries

Because transpersonal and somatic work can involve strong emotional and physical release, absolute transparency regarding your health is a non-negotiable requirement. This information is collected at the point of booking and refreshed periodically through an online form. Please see our Privacy and Confidentiality policy for more details.

None of the modalities offered by the TrueSelf Project™ are a treatment, diagnosis, or cure for any medical or psychiatric condition. They are offered for the purposes of personal development, relaxation, and self-exploration only, and are not a substitute for medical or psychological care.

This applies equally to any plant-based elements offered as part of Ceremonial and Ritual Work, as described in section VIII below: these are offered for ceremonial, ritual, and wellbeing purposes only, are not medicines, and are not presented as a treatment, diagnosis, or cure for any condition, in line with guidance from the Medicines and Healthcare products Regulatory Agency (MHRA) and the Advertising Standards Authority’s Committee of Advertising Practice (CAP) Code.

Our intensive processes are contraindicated and generally not suitable for individuals currently experiencing:

• Pregnancy
• Cardiovascular disease, including heart attacks, angina, or previous surgery
• Severe hypertension (high blood pressure)
• Diagnosed ongoing psychiatric conditions or previous recent psychiatric hospitalisation
• Recent surgery, fractures, or major trauma
• Acute infectious or communicable illnesses
• Epilepsy, seizures, or neurological conditions
• Glaucoma, retinal detachment, or any other significant eye condition
• Osteoporosis
• Some active spiritual emergencies (enquire within)
• Use of medications that may interact with plant-based remedies, including monoamine oxidase inhibitors (MAOIs) or selective serotonin reuptake inhibitors (SSRIs)

If you are unsure whether this work is appropriate for you, please contact us. You must also consult your physician or therapist prior to attending, particularly if you are considering any element of Ceremonial and Ritual Work and have any of the conditions described above or in section VIII below.

IV. The Agreements of the Space

To maintain the pristine, high-end, and deeply secure nature of the TrueSelf Project™, all participants are bound by the following obligations:

1. Substance Sobriety: you will not bring or use any illegal substances at the venue or on the day of your session. This does not apply to any plant-based elements offered by us as part of Ceremonial and Ritual Work, which are described, and subject to separate consent, in section VIII below.
2. Radical Responsibility: you are fully responsible for your own physical and psychological health and healthcare.
3. Sacred Confidentiality: you will treat all personal information shared by other participants in group settings as strictly confidential.
4. Honouring the Container: you will remain for the entire duration of the session to complete the full process; early departures must be discussed with the facilitator first.
5. Facilitator Authority: if the facilitator determines that a specific modality is not appropriate for you, they reserve the right to discontinue your participation to protect your wellbeing. Where this occurs, we will discuss with you whether a partial refund, a credit towards an alternative modality, or another outcome is appropriate, taking into account the circumstances and any costs already incurred.
6. Respecting the Lineage: you will not use any of the processes, techniques, or skills learned from our space outside the session unless you have completed the appropriate practitioner training yourself.

V. Acknowledgement of Risk and Voluntary Participation

By entering the TrueSelf Project™ space, you acknowledge that you participate entirely voluntarily and at your own risk. You understand that deep subconscious and transpersonal work is highly subjective, that specific outcomes cannot be guaranteed, and that the process may involve strong emotional, physical, or somatic responses. You accept responsibility for any physical, emotional, or psychological effects that may arise during or after the process, save where these effects are caused by our negligence or breach of duty, as set out in the Limitation of Liability section below.

Where you choose to take part in any element of Ceremonial and Ritual Work, the additional acknowledgements set out in section VIII below also apply.

VI. Limitation of Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

Subject to the paragraph above, Hanna Kupny, True Self Project Group Ltd, and any assisting staff or contracted practitioners will not be liable to you for any loss, damage, illness, or injury arising from your participation in our sessions, events, or workshops, except where this arises from our negligence or breach of duty.

Where our liability is not excluded by law and arises other than through death or personal injury, our total liability to you in connection with any session, event, or workshop is limited to the fees you paid for that session, event, or workshop.

VII. Indemnity and Insurance

You agree to indemnify and hold harmless Hanna Kupny, True Self Project Group Ltd, and any assisting staff against any losses, claims, costs, or expenses that arise directly from your breach of these terms, including but not limited to providing inaccurate or incomplete medical information, or breaching the sobriety requirement set out above. This indemnity does not apply to any losses, claims, costs, or expenses arising from our own negligence or breach of duty.

The TrueSelf Project™ holds professional indemnity and public liability insurance appropriate to the nature of the work and the modalities we offer, including Ceremonial and Ritual Work. This insurance is held to protect both you and us, and does not alter the Limitation of Liability set out above. Confirmation of our cover can be provided on request where this is reasonably required.

VIII. Ceremonial and Ritual Work

Ceremonial and Ritual Work may include the ceremonial use of plant-based elements that form part of long-standing ceremonial and ritual traditions, offered in a spirit of reverence and reciprocity. These elements are entirely optional, are offered separately from, and in addition to, the core modality you have booked, and you are warmly welcome to decline any or all of them without affecting your participation, your experience, or the welcome you receive.

The plant-based elements that may be offered include:

• Ceremonial cacao: a traditional plant-based drink, prepared from the cacao bean and offered as part of the opening of a ceremony.
• Sananga: plant-based eye drops, traditionally used in some South American ceremonial traditions, applied in small quantities directly to the eyes.
• Hapé (or rapé): a finely ground plant powder, traditionally containing tobacco (Nicotiana rustica) together with other plant ash and botanicals, applied to the nostrils using a pipe.
• Bobinsana: a plant-based preparation, traditionally taken as a tea or flower essence as part of ceremonial work.
• Palo santo and white sage: aromatic woods and herbs, traditionally burned for their scent as part of a ceremony or ritual cleansing.
• Cinnamon and other aromatics: plant-based preparations used for their scent and flavour as part of a ceremony.

None of these elements are medicines, and none are offered, described, or intended as a treatment, diagnosis, or cure for any medical, psychological, or psychiatric condition. They are offered for ceremonial, ritual, and wellbeing purposes only, in keeping with the Medical and Psychological Boundaries set out in section III above.

To the best of our knowledge, none of the plant-based elements described above is a controlled substance under the Misuse of Drugs Act 1971. If the legal status of any element changes, or if we introduce any new element, we will review this section accordingly.

Hapé (rapé) traditionally contains tobacco. In line with the Tobacco and Related Products Regulations 2016, hapé is offered only to participants aged eighteen and over, and proof of age may be requested. This applies regardless of any other arrangements for participants under eighteen described elsewhere in these terms, and without exception.

In addition to the contraindications set out in section III above, please tell us in advance if any of the following apply to you, so that we can discuss which elements, if any, are suitable for you:

• any condition affecting the eyes, including glaucoma, recent eye surgery, or retinal detachment (relevant to sananga);
• any heart or circulatory condition, or high blood pressure (relevant to cacao, bobinsana, and hapé);
• pregnancy or breastfeeding (relevant to all plant-based elements);
• use of tobacco, nicotine replacement therapy, or any related product (relevant to hapé);
• any current medication, including monoamine oxidase inhibitors (MAOIs), selective serotonin reuptake inhibitors (SSRIs), or other antidepressant or psychiatric medication (relevant to cacao and bobinsana); and
• any respiratory condition, asthma, or sensitivity to smoke or strong scent (relevant to palo santo, white sage, and cinnamon).

Where sananga or hapé are offered, single-use or freshly sterilised applicators are used for each participant.

In addition to the acknowledgement of risk set out in section V above, by choosing to take part in any element of Ceremonial and Ritual Work, you acknowledge that these are traditional plant-based preparations, that their effects can vary between individuals, and that you participate in this element entirely voluntarily, having had the opportunity to ask questions and, where you choose, to decline.

Where plant-based elements are sourced from outside the United Kingdom, we aim to work with suppliers who source ethically and sustainably, and we acknowledge the indigenous and traditional lineages from which these practices originate.

Your consent to take part in any element of Ceremonial and Ritual Work is sought separately and specifically, in addition to your general agreement to these terms, and is recorded as part of the explicit consent described in our Privacy and Confidentiality policy.

IX. Cancellations, Rescheduling, and Payment Terms

Booking any session, ceremony, event, or workshop with the TrueSelf Project™ requires a deposit, with the balance due before the date of your session or event, as set out below. If you need to cancel or reschedule your booking, please contact us as soon as possible. The notice periods below determine whether, and to what extent, your deposit is refundable.

Events and Workshops

• A deposit of 50% of the total fee is required at the time of booking.
• If you cancel 6 weeks or more before the event, your deposit is refunded in full.
• If you cancel between 4 and 6 weeks before the event, 50% of your deposit is refunded.
• If you cancel less than 4 weeks before the event, your deposit is non-refundable.
• The remaining balance is due 3 weeks before the event. Once paid, this balance is non-refundable, except as set out below.
• If you need to cancel at very short notice, we will, where possible, offer you the option to transfer your booking to a future event instead of forfeiting your payment.

Individual Sessions

This applies to one-to-one bookings, for example Hypnotherapy, Inner Child Journey, Neuro-Linguistic Programming (NLP), one-to-one rituals and ceremonies, and SandPlay® Therapy.

• A deposit of 50% of the session fee is required at the time of booking.
• If you cancel 2 weeks or more before your session, your deposit is refunded in full.
• If you cancel between 1 and 2 weeks before your session, 50% of your deposit is refunded.
• If you cancel less than 1 week before your session, your deposit is non-refundable.
• The remaining balance is due 1 week before your session. Once paid, this balance is non-refundable, except as set out below.
• If you need to cancel at very short notice, we will, where possible, offer you the option to transfer your booking to a future session instead of forfeiting your payment.

Payment can be made by the methods specified at the time of booking. If the balance is not received by the due date set out above, we reserve the right to treat your booking as cancelled in accordance with the terms above.

If we need to cancel or reschedule a session, ceremony, event, or workshop, for example due to facilitator illness or insufficient bookings, we will give you as much notice as possible and offer you the choice of a full refund or a place at a rescheduled date.

X. Photography, Recording, and Group Confidentiality

From time to time, photographs or recordings may be taken during group workshops or events for promotional purposes. By attending a group workshop or event, you consent to the possibility of appearing in these photographs or recordings, unless you tell us in advance, or at the event itself, that you do not wish to be included. If you let us know, we will take reasonable steps to avoid identifying you in any photograph or recording that we use, for example by positioning, cropping, or not using images that include you.

As set out in the Agreements of the Space above, you will treat all personal information shared by other participants in group settings as strictly confidential, and you agree not to photograph, record, or share details of other participants without their consent.

XI. Minimum Age

Many of our modalities are intended for adults aged eighteen and over. Some modalities, such as Neuro-Linguistic Programming (NLP) or SandStory® Therapy, may be offered to participants under eighteen, with the consent of a parent or other person with parental responsibility, and subject to the safeguarding arrangements described in our Privacy and Confidentiality policy.

Ceremonial and Ritual Work, including any of the plant-based elements described in section VIII above, is offered only to participants aged eighteen and over, without exception, regardless of any arrangements made for other modalities.

XII. Intellectual Property and the TrueSelf Project™ Name

The name “TrueSelf Project™”, along with the methodologies, materials, and processes we share with you, remain the intellectual property of True Self Project Group Ltd, and TrueSelf Project™ is a registered trade mark of True Self Project Group Ltd in the United Kingdom (UK trade mark registration number 8294736). As set out under “Respecting the Lineage” above, you may not use any of the processes, techniques, or skills learned from our space outside the session unless you have completed the appropriate practitioner training yourself, nor may you reproduce, copy, or distribute our materials without our prior written consent. The use of the TrueSelf Project™ name, or any confusingly similar name or mark, without our prior written consent, is prohibited.

XIII. Force Majeure

Neither party will be liable for any failure or delay in performing their obligations under these terms where this is caused by circumstances beyond their reasonable control, including but not limited to illness, extreme weather, venue unavailability, or other events that could not reasonably have been foreseen.

XIV. Complaints

If you are unhappy with any aspect of your experience with the TrueSelf Project™, please contact Hanna directly so that we can address your concerns. You can reach us by email at contact@trueselfproject.co.uk or by phone on 07824 859 282 (WhatsApp preferred).

XV. Governing Law and Jurisdiction

These Terms and Conditions are issued by True Self Project Group Ltd, a company registered in England and Wales under company number 16747859, and are governed by the law of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

XVI. Commitment and Consent

By entering the TrueSelf Project™ space and booking any service, you confirm that you have read, understood, and agree to these Terms and Conditions, including the Acknowledgement of Risk, Limitation of Liability, and Indemnity set out above. Where applicable, it also confirms your separate consent to take part in any element of Ceremonial and Ritual Work, as described in section VIII above.